Beacon is making the services on the "eServices" portion of the website available to you as a member of the health plan or an authorized representative ("User" or "You") of a health care provider who has rendered services to the members of the health plans for which Beacon provides behavioral health services. In using this service, you may be allowed access to certain confidential or individually identifiable protected health information (hereinafter "Protected Health Information"). In exchange for such access, you agree to take certain precautions, comply with certain practices, and implement certain procedures required by applicable law and Beacon for the purposes of guarding data integrity and safeguarding the confidentiality of Protected Health Information, all as more specifically described below.

User's Responsibilities and Obligations

  • By registering herein, you agree that you have the legal authority, right and ability to agree to these "eServices" terms of use and that you will use in a manner consistent with the website and "eServices" terms of use. You represent that you have the right to access information about yourself or the health plan members as the treating provider or his/her designee. You further agree that you will comply with all applicable laws and regulations and that you will maintain the confidentiality of any information you access through this website. You agree that you will protect the integrity, confidentiality and availability of all electronically transmitted or electronically maintained Protected Health Information exchanged through this website as required by any applicable laws or regulations.
  • You agree to use Protected Health Information for claims administration purposes only, consistent with applicable laws.
  • You agree not to use or further disclose Protected Health Information in a manner that, if undertaken by Beacon, would violate the requirements of the HIPAA Privacy Regulations.
  • You agree to not use or further disclose Protected Health Information other than as permitted or required by this Agreement. You agree to use appropriate safeguards to prevent any use or disclosure of Protected Health Information that is not permitted under applicable law.
  • Your user name and password are intended to protect your privacy and the Protected Health Information of the health plan's members and yourself. You are responsible for keeping your user name and password confidential and you hereby agree that you will not disclose your user name or password to others. You agree that you will be solely responsible for all activity or transactions that are tracked to your user name and password through this web site.

You acknowledge that you are acting as an independent contractor, and you are not an agent of Beacon and have no authority to represent Beacon as to any matters.

Changes, Updates, Governing Law

These terms of use may change from time to time, and changes will be posted here so that you will always be aware of our terms of use. By using the "eServices" sections of or doing any of the activities described above after changes have been made to these terms of use, you are agreeing to accept these changes. You may not amend or modify these terms of use without prior written agreement from Beacon. The laws of the Commonwealth of Massachusetts shall govern these terms of use. You agree to submit to the exclusive jurisdiction of the courts in the Commonwealth of Massachusetts and waive any jurisdictional venue or inconvenient forum objections to such court.


Beacon may terminate these terms of use, any rights granted to you hereunder and your access to this web site at any time, with or without cause, without notice and without penalty. It is the contracted provider's responsibility to inform Beacon of any changes in employee status of staff members who have eServices username and passwords.

Unauthorized Use/Misuse

Unauthorized entry (commonly referred to as hacking) into any portion of, or misuse (for fraudulent, malicious and/or deceptive purposes) may constitute crimes or torts under state or federal law. Any such violations will be pursued and prosecuted to the fullest extent permitted by law.